Amazon Ups Drop Off Locations Near Me (2024)

FAQs

Where can I return Amazon items UPS? ›

Drop your items at The UPS Store

You can also take your returns to The UPS Store. When selecting the method for returning your Amazon purchase, choose The UPS Store Dropoff. You don't need to have your items boxed or labeled. Instead, The UPS Store will pack, label and ship your return for free.

Drop Your UPS Packages Off

UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

“We always offer a free option for customers to return their item,” Amazon spokesperson Steve Kelly recently told Business Insider. “If a customer would prefer to return their item at a UPS Store when there is a free option closer to their delivery address, a very small amount of customers may incur a $1 fee.”

If the following applies, your order qualifies for delivery to a UPS Access Points™ pickup location: All items are sold or fulfilled by Amazon.com. The product dimensions must be smaller than 38 x 38 x 38 inches. The total value is less than $5,000.

If your return package is eligible, you'll see the option to return it at an Amazon Hub Locker in our Returns Center. If you select this option, you can choose a nearby locker from a map. To return a package at an Amazon Hub Locker: Go to the Returns Center.

Just go to Your Orders and select the item you wish to return. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. We'll send you a QR code; bring your code and item to the drop-off location, and you're done.

Choose your delivery location as a UPS Access Point™ at the time of ordering your goods. UPS handles delivery from supplier to elected UPS Access Point. Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you.

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point^® location near your home, where your package will be held for you to pick up for 7 calendar days.

Why is Amazon doing this? Because the amount of merchandise being returned went up dramatically during the COVID pandemic lockdown when Americans started shopping online in massive numbers. The rate of returns has remained relatively high ever since. In the world of retail, this is an industry-wide issue.

Is Amazon cracking down on returns? ›

Amazon has made a few changes to its return policy this year in order to crack down on frequent returns. In March, Amazon unveiled a warning label on “frequently returned” products that will tell customers to double-check the reviews and details of the item to help avoid unnecessary returns.

Amazon set the standard for online shopping with fast delivery and free returns but now, they are cutting back on return drop-offs to UPS stores. According to Forbes, Amazon customers who live near Whole Foods, Amazon Fresh, or Kohl's locations will be charged a dollar now if they return items via a UPS Store.

Amazon is pretty flexible with return methods: You can drop off the item for free at your nearest UPS Store, Kohl's, Whole Foods, Staples, or Amazon Store. You can also schedule a UPS pick-up for $7.99. Once you select a method, you'll receive a QR code that can be used to return the package at the drop-off location.

All UPS service levels are accepted at UPS drop box locations, including international shipments. With over 42,000 locations nationwide, you're bound to have a UPS drop box nearby and our UPS location finder tool will help you find it.

These locations include Amazon's physical stores such as Whole Foods Market, Amazon Fresh, and Amazon Go, as well as partners including Staples, Kohl's, and The UPS Store.

Select the Kohl's Dropoff option. Check your email for your Amazon QR code. Bring whatever it is you're returning to a participating Kohl's store and show the QR code to a Kohl's associate. Kohl's will pack, label, and ship your return for free, saving you all of the hassle.

Amazon advises a number of ways to return your package, depending on what it is and why it is being returned, including; U.S. Postal Service: They provide you with a postage-paid mailing label to return the package and give it to your postman or take it to your local post office.